FAQs

Yes, it’s common for folks to tip their cleaner, however not mandatory. We take pride in paying our cleaners an above-market rate but any tip amount is always very much appreciated!

We only charge once your cleaning service is completed in addition to sending an invoice to the email address on file.

We accept all major credit cards, debit, and checks!

We cannot guarantee same-day bookings at this time. We ask that all appointments are booked at least 24 hours in advance to ensure we can accommodate any add-ons and acquire specialty products if required.

You can call us to set up a cleaning or fill out the form on our booking page!

There is no rescheduling fee as long as we are provided with 48 hours notice!

Absolutely! We love cats, dogs, and all other pets. We ensure that all of our cleaners are comfortable around animals. We are also experts when it comes to pet hair removal. We are dedicated to mostly using non-toxic products that are safe for use around animals.

No, you don’t have to do anything to prepare for your cleaning. We do recommend that as much clutter as possible is removed from the floors to ensure the best cleaning possible.

For Oven Cleaning: please make sure your oven has been turned off at least 1 hour prior to the appointment.

Plenty of our clients have busy lives to tend to! We only require a method of entry, whether it be a key or code for smart locks.

We do recommend meeting your cleaner if it’s your first booking; this helps build a rapport and allows you to verbalize any instructions and/or give your cleaner a walkthrough of the space.

We provide all professional cleaning equipment for ease and peace of mind! If you have any scent preferences or allergies, please let us know so we can adjust accordingly.

For regular cleaning services under 3 bedrooms, we will send 1-2 cleaners depending on size . For deep cleans, post-renovation cleaning, move-out cleaning or appointments with 2 or more add-ons, we will typically send 2 cleaners. Spaces with very large square footage may require a team of up to 3-4 cleaners.

We want our customers to be satisfied with each and every cleaning! If you are not, please reach out to us directly and we’ll do everything we can to make it right.

For the best and most consistent results, we recommend weekly and bi-weekly! You can also book monthly!

We serve Jupiter and it’s surrounding areas!

Yes, our online payment system uses of Stripe, which is one of the world's largest online payment processors. No critical credit card information is stored on our servers and all communication is encrypted with an SSL certificate.